okebet.com FAQ

Registering on okebet.com is quick and straightforward. Visit the okebet.com website and click the registration button on the homepage. You'll be asked to provide your full name, date of birth, email address, mobile number, and a secure password. Make sure all details match your valid government-issued ID — this is required for KYC verification. Once you've completed the registration form and agreed to the Terms & Conditions, your account will be created and you can start exploring the platform. Remember: you must be at least 21 years old to register on okebet.com in compliance with PAGCOR regulations.

The minimum age to register and play on okebet.com is 21 years old. This is a strict requirement under PAGCOR regulations governing online gambling in the Philippines. okebet.com verifies the age of all players during the KYC process. Any account found to belong to a person under 21 will be immediately suspended and reported to PAGCOR. There are no exceptions to this rule — it exists to protect young Filipinos from the potential harms of gambling.

okebet.com requires all players to complete Know Your Customer (KYC) verification before making withdrawals. Accepted Philippine government-issued IDs include:

• Philippine Passport
• SSS / GSIS ID
• PhilHealth ID
• Unified Multi-Purpose ID (UMID)
• Driver's License
• Voter's ID / Voter's Certification
• Philippine National ID (PhilSys)

You may also be asked to provide proof of address (such as a utility bill or bank statement dated within the last three months) and a selfie with your ID. KYC verification is typically completed within one to two business days.

No. Each player is permitted to hold only one okebet.com account. Creating multiple accounts — whether under the same name or different names — is a violation of the okebet.com Terms & Conditions and may result in the permanent suspension of all associated accounts and the forfeiture of any balances or bonuses. If you believe a duplicate account has been created in your name without your knowledge, please contact our support team immediately at [email protected].

If you've forgotten your okebet.com login password, click the "Forgot Password" link on the login page. Enter the email address associated with your account and we'll send you a password reset link. Check your inbox (and spam/junk folder) for the reset email. The link is valid for 30 minutes. Once you've reset your password, you can sign in to okebet.com as normal. If you don't receive the reset email within a few minutes, contact our support team at [email protected] for assistance.

Accounts may be temporarily locked after multiple failed login attempts as a security measure. If your account is locked, wait 30 minutes and try again with the correct credentials. If the account remains locked, or if you believe it was locked due to suspicious activity, contact our support team immediately. We'll verify your identity and help restore access to your okebet.com account securely. Never share your login credentials with anyone — okebet.com staff will never ask for your password.

Keeping your okebet.com account secure is your responsibility as much as ours. Here are the key steps we recommend for all Filipino players:

• Use a strong, unique password that you don't use on any other website.
• Enable two-factor authentication (2FA) from your account security settings.
• Never share your login credentials with anyone, including family members.
• Always log out of okebet.com when using a shared or public device.
• Be cautious of phishing emails or messages claiming to be from okebet.com — we will never ask for your password via email or SMS.
• Contact us immediately at [email protected] if you notice any suspicious activity on your account.

okebet.com supports the most popular payment methods used by Filipino players. Currently accepted methods include:

• GCash – the most widely used e-wallet in the Philippines
• PayMaya / Maya – fast and convenient for Filipino users
• Bank Transfer – BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank
• Debit Card – Visa and Mastercard debit cards linked to Philippine bank accounts

Please note that credit card deposits for gambling are not accepted in compliance with Philippine regulations. Cryptocurrency deposits are also not supported on okebet.com.

Most deposits on okebet.com are processed instantly or within a few minutes. GCash and Maya deposits typically reflect in your account balance immediately after confirmation. Bank transfers may take up to one business day depending on your bank and the time of transfer. If your deposit has not appeared after the expected processing time, please contact our support team with your transaction reference number and we will investigate promptly.

To withdraw your winnings from okebet.com, navigate to the Cashier section of your account and select "Withdraw." Choose your preferred withdrawal method (GCash, Maya, or bank transfer), enter the amount in Philippine Peso (₱), and confirm the request. Withdrawals are subject to KYC verification — your account must be fully verified before any withdrawal can be processed. Standard withdrawal processing times are one to three business days. Minimum and maximum withdrawal limits apply and are displayed in the Cashier section.

okebet.com does not charge fees on standard deposits or withdrawals. However, your bank or e-wallet provider (such as GCash or Maya) may apply their own transaction fees depending on your account type and the amount transferred. We recommend checking with your payment provider for their current fee schedule. All amounts displayed in the okebet.com Cashier are in Philippine Peso (₱).

okebet.com offers a wide selection of casino games tailored for Filipino players. The current game lineup includes Color Game — a beloved Filipino carnival classic reimagined for online play — Mahjong Ways 2, Bingo, and a full library of slot games from leading providers. The okebet.com Casino section also features live dealer games, table games, and more. New games are added regularly, so check back often for the latest additions.

Yes. All games on okebet.com use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes on every spin, draw, or round. okebet.com operates under PAGCOR regulations, which require regular auditing of game fairness and RNG integrity. Live dealer games are streamed in real time from professional studios, providing an authentic and transparent casino experience. The Return to Player (RTP) percentage for each game is available in the game information panel.

Absolutely. okebet.com is fully optimized for mobile play. Whether you're in Manila, Cebu, Davao, or anywhere else in the Philippines, you can enjoy the full okebet.com game library directly from your smartphone or tablet browser — no app download required. The mobile interface is designed to be smooth, fast, and easy to navigate on both Android and iOS devices. Simply visit okebetcom.org on your mobile browser and log in to your account to start playing.

okebet.com offers a welcome bonus for new Filipino players upon their first deposit. The specific bonus amount, percentage match, and any free spins included are displayed on the promotions page at the time of registration. Welcome bonuses are subject to wagering requirements — meaning you must wager the bonus amount a specified number of times before winnings can be withdrawn. Always read the full bonus terms before claiming any offer on okebet.com.

Wagering requirements (also called playthrough requirements) specify how many times you must bet the bonus amount before you can withdraw any winnings derived from that bonus. For example, if you receive a ₱500 bonus with a 20x wagering requirement, you must place a total of ₱10,000 in bets before the bonus winnings become withdrawable. Different games on okebet.com may contribute different percentages toward meeting wagering requirements — slots typically contribute 100%, while table games may contribute less. Full details are in the bonus terms on the promotions page.

Most bonuses on okebet.com are credited automatically when you meet the qualifying conditions — such as making a minimum deposit of a specified amount. Some promotions require you to enter a bonus code during the deposit process. Check the specific promotion details on the okebet.com promotions page for instructions. If a bonus you expected has not been credited to your account, contact our support team at [email protected] with your deposit details and we'll look into it right away.

okebet.com provides deposit limits and loss limits as part of our responsible gaming toolkit. To set a limit, log in to your account, go to Account Settings, and select the Responsible Gaming section. Choose the type of limit you want (daily, weekly, or monthly), enter your preferred amount in Philippine Peso (₱), and confirm. Limit reductions take effect immediately. Limit increases require a 24-hour cooling-off period before they apply — giving you time to reconsider. You can also contact our support team to set limits on your behalf.

Self-exclusion is a tool that allows you to voluntarily block access to your okebet.com account for a set period — a minimum of six months — or permanently. It is designed for players who feel that gambling is becoming a problem in their lives. To request self-exclusion, go to the Responsible Gaming section of your account settings, or contact our support team directly at [email protected]. Self-exclusion requests are processed within one hour and cannot be reversed during the exclusion period. Gambling is addictive. Know when to stop. For more information, visit our Responsible Gaming page.

If you or someone you know is struggling with problem gambling, help is available across the Philippines. You can reach out to the PAGCOR Responsible Gaming Hotline, the National Center for Mental Health (NCMH), local barangay health centers in cities like Manila, Quezon City, Makati, Cebu, and Davao, or Gamblers Anonymous Philippines peer support groups. okebet.com's support team can also assist with self-exclusion and referrals. Contact us at [email protected]. Remember: Gambling is addictive. Know when to stop. You are never alone.