okebet.com Privacy Policy

1. Introduction

okebet.com ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of all users who access or register on the okebet.com platform at okebetcom.org. This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of personal information in connection with your use of okebet.com.

This Privacy Policy is issued in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission ("NPC"). It is also consistent with the data protection requirements of the Philippine Amusement and Gaming Corporation ("PAGCOR") applicable to licensed online gaming operators.

By registering for an account, accessing the Platform, or otherwise providing your personal information to okebet.com, you acknowledge that you have read, understood, and consent to the practices described in this Privacy Policy. If you do not agree with any part of this Policy, please discontinue your use of okebet.com and contact us to close your account.

2. Personal Data We Collect

okebet.com collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:

2.1 Identity and Contact Information

• Full legal name as it appears on your government-issued identification
• Date of birth (to verify that you meet the 21+ age requirement)
• Nationality and country of residence
• Residential address, including barangay, city or municipality, province, and postal code
• Email address and mobile phone number

2.2 Identity Verification Documents

• Copies of government-issued photo identification (e.g., Philippine passport, SSS ID, UMID, driver's license, PhilSys National ID)
• Proof of address documentation (e.g., utility bills, bank statements)
• Source of funds documentation where required by PAGCOR regulations or anti-money laundering obligations

2.3 Financial Information

• GCash or Maya account details (registered mobile number and account name)
• Bank account details for withdrawal processing (account name, bank name, account number)
• Transaction history including deposits, withdrawals, wagers, and bonus activity

2.4 Account and Gaming Activity

• okebet.com account username and encrypted password
• Login history including timestamps and IP addresses
• Game play history, betting patterns, and session duration data
• Responsible gaming settings including deposit limits and self-exclusion status
• Customer support communications and complaint records

2.5 Technical and Device Data

• IP address and approximate geographic location derived therefrom
• Device type, operating system, and browser information
• Cookie identifiers and similar tracking technologies (see Section 7)
• Platform usage data including pages visited, features accessed, and session duration

3. How We Collect Your Data

okebet.com collects personal data through the following means:

• Direct collection: Information you provide when registering for an okebet.com account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access the Platform, including through cookies, web bea cons, and similar tracking technologies described in Section 7.
• Third-party sources: Information received from payment providers such as GCash and Maya to verify transaction details; identity verification service providers engaged to assist with KYC compliance; and fraud prevention and anti-money laundering screening services.
• Regulatory sources: Information received from PAGCOR or other competent Philippine authorities in connection with regulatory compliance obligations.

4. How We Use Your Personal Data

okebet.com uses the personal data we collect for the following purposes:

4.1 Account Management and Service Delivery

• Creating and maintaining your okebet.com account
• Verifying your identity and age (21+) in compliance with PAGCOR requirements
• Processing deposits and withdrawals through your chosen payment method
• Providing access to games, promotions, and other Platform features
• Responding to your customer support inquiries and resolving complaints

4.2 Legal and Regulatory Compliance

• Fulfilling our obligations under PAGCOR licensing conditions
• Complying with the Anti-Money Laundering Act of the Philippines (RA 9160, as amended) and related AMLC directives
• Responding to lawful requests from Philippine government authorities, courts, or regulatory bodies
• Maintaining records as required by applicable Philippine law and PAGCOR regulations

4.3 Security and Fraud Prevention

• Detecting, investigating, and preventing fraudulent activity, cheating, and abuse of the Platform
• Monitoring for unauthorized account access and suspicious transaction patterns
• Enforcing the okebet.com Terms & Conditions and responsible gaming policies

4.4 Responsible Gaming

• Monitoring gaming activity to identify potential problem gambling behaviors
• Administering deposit limits, loss limits, session reminders, and self-exclusion requests
• Complying with PAGCOR responsible gaming requirements and self-exclusion register obligations

4.5 Platform Improvement and Analytics

• Analyzing aggregated, anonymized usage data to improve Platform performance and user experience
• Conducting internal research and development to enhance okebet.com's games and features
• Troubleshooting technical issues and optimizing Platform stability

4.6 Marketing Communications

Where you have provided your consent, okebet.com may use your contact details to send you information about promotions, bonuses, and new features available on the Platform. You may withdraw your consent to marketing communications at any time by contacting our support team or using the unsubscribe mechanism in any marketing email we send you. Withdrawal of marketing consent does not affect the lawfulness of processing carried out prior to withdrawal.

5. Legal Basis for Processing

okebet.com processes your personal data on the following legal bases as recognized under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our obligations under the okebet.com Terms & Conditions, including account management, payment processing, and service delivery.
• Legal obligation: Processing required to comply with PAGCOR licensing conditions, the Anti-Money Laundering Act, the Data Privacy Act, and other applicable Philippine laws and regulations.
• Legitimate interests: Processing necessary for fraud prevention, platform security, and the protection of okebet.com's legal rights, where such interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and certain non-essential cookies, where your prior consent has been obtained. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing and Disclosure

okebet.com does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

6.1 Service Providers

okebet.com engages trusted third-party service providers to assist in operating the Platform, including payment processors (GCash, Maya, and partner banks), identity verification providers, IT infrastructure and hosting providers, customer support platform providers, and fraud detection and anti-money laundering screening services. All service providers are contractually required to process personal data only on okebet.com's instructions and to maintain appropriate security measures.

6.2 Regulatory and Law Enforcement Authorities

okebet.com may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine government authorities where required by law, court order, or regulatory direction. Such disclosures are made only to the extent required and in accordance with applicable legal procedures.

6.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of okebet.com's business, your personal data may be transferred to the relevant successor entity. You will be notified of any such transfer and of any material changes to this Privacy Policy that result from it.

7. Cookies and Tracking Technologies

okebet.com uses cookies and similar tracking technologies to operate the Platform, enhance your user experience, and gather analytics data. The following types of cookies may be used:

7.1 Strictly Necessary Cookies

These cookies are essential for the Platform to function correctly. They enable core features such as okebet.com Login session management, security token validation, and fraud prevention. These cookies cannot be disabled without impairing Platform functionality.

7.2 Functional Cookies

Functional cookies remember your preferences and settings, such as your preferred language, responsible gaming settings, and display preferences. They improve your experience on okebet.com by reducing the need to re-enter information on each visit.

7.3 Analytics Cookies

Analytics cookies collect aggregated, anonymized data about how players use the Platform — including which pages are visited most frequently, how long sessions last, and which features are most popular. This data helps okebet.com improve the Platform experience. Analytics cookies do not identify you personally.

7.4 Managing Cookies

You may control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of okebet.com. Strictly necessary cookies cannot be disabled through browser settings without impacting your ability to use the Platform.

8. Data Security

okebet.com implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and okebet.com servers
• Encryption of sensitive data at rest, including payment information and identity documents
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis
• Multi-factor authentication requirements for administrative access to systems containing personal data
• Regular security assessments, penetration testing, and vulnerability scanning
• Incident response procedures for detecting, reporting, and managing personal data breaches
• Staff training on data protection obligations and secure data handling practices

While okebet.com takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are encouraged to use a strong, unique password for your okebet.com Login and to enable two-factor authentication where available.

9. Data Retention

okebet.com retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, subject to the following retention guidelines:

• Active account data: Retained for the duration of your okebet.com account and for a period of five (5) years following account closure, in compliance with PAGCOR record-keeping requirements and the Anti-Money Laundering Act.
• Transaction records: Financial transaction records are retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act and PAGCOR regulations.
• KYC and identity verification documents: Retained for the duration of your account and for five (5) years following account closure or the completion of the relevant transaction, whichever is later.
• Customer support records: Retained for three (3) years from the date of the relevant interaction, unless a longer retention period is required in connection with an ongoing dispute or regulatory matter.
• Marketing consent records: Retained for as long as you remain subscribed to marketing communications, and for one (1) year following withdrawal of consent.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with okebet.com's data disposal procedures. Anonymized data may be retained indefinitely for statistical and analytical purposes.

10. Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by okebet.com:

• Right to be informed: The right to be notified of how your personal data is collected, used, and processed, as set out in this Privacy Policy.
• Right of access: The right to request a copy of the personal data okebet.com holds about you, along with information about how it is being processed.
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data protection rights have been violated.

To exercise any of the above rights, please contact the okebet.com Data Protection Officer using the contact details provided in Section 14. We will respond to all data subject requests within fifteen (15) business days of receipt, in accordance with NPC guidelines. We may request proof of identity before processing your request to protect against unauthorized access to your personal data.

11. Children's Privacy and Age Restriction

okebet.com is strictly intended for use by individuals who are at least 21 years of age, in compliance with PAGCOR regulations governing online gambling in the Philippines. okebet.com does not knowingly collect personal data from persons under the age of 21.

If okebet.com becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the relevant account, delete the associated personal data, and report the matter to PAGCOR as required. Any funds held in an underage account will be handled in accordance with PAGCOR's directives.

Parents and guardians who believe that a minor may have registered on okebet.com are encouraged to contact our support team immediately. We take all reports of underage access seriously and will investigate and act on them promptly.

12. Cross-Border Data Transfers

In the course of operating the okebet.com platform, your personal data may be transferred to and processed in countries other than the Philippines, for example where our technology infrastructure providers or game software licensors are located. Any such cross-border transfer of personal data is carried out in compliance with the requirements of the Philippine Data Privacy Act of 2012 and NPC guidelines on cross-border data flows.

okebet.com ensures that all cross-border transfers of personal data are subject to appropriate safeguards, including contractual data protection clauses that require recipient entities to maintain standards of data protection equivalent to those required under Philippine law. We do not transfer personal data to jurisdictions that do not provide an adequate level of data protection without implementing appropriate additional safeguards.

13. Changes to This Privacy Policy

okebet.com reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, PAGCOR regulatory requirements, or NPC guidance. Where changes are material, we will provide reasonable advance notice to registered players via email or an on-platform notification prior to the changes taking effect.

The effective date of the current version of this Privacy Policy is displayed at the top of this page. Your continued use of okebet.com following the effective date of any amendment constitutes your acknowledgment of the updated Privacy Policy. We encourage you to review this page periodically to stay informed of how okebet.com protects your personal data.

If you have any concerns about changes to this Privacy Policy, please contact our Data Protection Officer using the details provided in Section 14 before continuing to use the Platform.

14. Contact Us & Data Protection Officer

okebet.com has appointed a Data Protection Officer ("DPO") responsible for overseeing compliance with the Philippine Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data or this Privacy Policy, please contact our DPO using the details below.

You may reach the okebet.com Data Protection Officer by email at: [email protected]

For general customer support inquiries, including account-related matters, please contact: [email protected]

If you are not satisfied with our response to your data subject request or privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. Information about how to file a complaint with the NPC is available on the NPC's official website.